Ladies and Gentlemen
In order to improve our delivery service in the medium term, our supplier is making changes to the product supply process.
Storage and logistics services will be transferred to a new service provider.
Your feedback has made us aware that we need to improve our delivery service.
We hope that the new warehouse will be fully operational by November 4th and that you will be able to benefit from the improved delivery process from then on.
Normal day-to-day operations will continue during the transition period. However, we ask that you place your orders by October 18, 2024, if possible.
Although we are trying to avoid supply disruptions during this transition period by adjusting/increasing our inventory levels at our warehouse in Egestorf, we ask for your understanding if delays should occur.
We know from experience that such delays are unfortunately not unlikely.
Please also forward this information to relevant persons/departments in your company.
We thank you for your understanding and look forward to continued partnership.
Best regards,
Sönke Keßler - Managing Director